Application Maintenance & Support

Application Maintenance & Support :

In today’s competitive environment, failure to execute an application or unexpected downtime can result in losing customer’s trust. With implementation budgets shrinking and application environments getting more complex, it is essential to have an application support & maintenance partner. We’ve built technology centers of excellence around Java, Microsoft, PHP, Mobile and other mission-critical technology platforms.

Our Application Maintenance Services include:

Application Support:
Our Application Support services focus on two areas: break-fix support and application enhancements. This includes production and functional support for custom applications and package implementations. Examples include reporting requirements, second-level support, patches, upgrades, security and functional enhancements.
Performance Management:
Effective performance management and appraisals process focus on aligning workforce, building competencies, improving employee performance and development, and driving better business results. Our Performance Management services include service-level-based monitoring, performance tuning and optimization for Web, application and database server environments. This results in systems that meet both your technical and business performance goals.